This privacy policy explains how we collect, use, disclose, and protect personal data in line with the Data Protection and Privacy Act, 2019 of Uganda and its Regulations. Personal data means any information relating to an identified or identifiable natural person. Please read this policy carefully to understand how we handle your personal data when you use our website, blog, or application.
What personal information do we collect?
When you register, place an order, or use our services, you may be asked to provide personal data such as your name, email address, phone number, or mailing address. We only collect personal data that is necessary for lawful and specific purposes.
When do we collect personal data?
We collect personal data when you register on our site, place an order, subscribe to a newsletter, fill out a form, respond to a survey, or otherwise provide information through our website or application.
How do we use your personal data?
Your personal data may be used for the following purposes:
- To personalize your experience and provide relevant content and services.
- To improve our website, products, and services.
- To respond to customer service requests and provide support.
- To administer surveys, promotions, or other site features.
- To prevent fraud, misuse of the website, and unlawful activity.
- To send service-related communications such as updates or order information.
How do we protect personal data?
We apply reasonable technical and organizational measures to safeguard personal data against unauthorized access, loss, misuse, or disclosure.
These measures include secure systems, malware scanning, and the use of SSL encryption where appropriate.
Use of cookies
We use cookies to improve functionality and understand how users interact with our website. Cookies are small files stored on your device through your web browser if you allow them.
Cookies help us to:
- Remember user preferences for future visits.
- Analyze website traffic and usage.
- Improve site performance and user experience.
You can manage or disable cookies through your browser settings. Disabling cookies may affect some features of the website.
Disclosure of personal data
We do not sell or trade personal data. Personal data may be shared with trusted third parties who assist us in operating our website or delivering services, provided they comply with confidentiality and data protection obligations.
We may also disclose personal data where required by Ugandan law, court orders, or lawful requests by public authorities.
Third-party services and links
Our website may use third-party services such as analytics or advertising tools to understand site usage and improve our services. These third parties may use cookies or similar technologies in line with their own privacy policies.
We may also provide links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Your rights as a data subject
In accordance with Ugandan data protection law, you have the right to:
- Access your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of personal data where processing is unlawful.
- Object to or restrict the processing of your personal data.
- Withdraw consent where processing is based on consent.
Requests can be made using the contact details provided below.
Children’s personal data
We do not knowingly collect personal data from children without appropriate consent from a parent or legal guardian, as required under Ugandan law.
Changes to this privacy policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
Contacting us
If you have questions or concerns about this privacy policy or our data handling practices, you may contact us using the information below.
Phone: +256 788143431
Support: support@myprimelink.com
Website: www.myprimelink.com